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Service Guide

At Kortek, customer satisfaction is our first priority and we strive to provide the best possible service

Service Procedures

  • Service Request

  • Repair by Service Center

  • Shipment

Service Fees are applicable during the warranty period in the following cases

  • Malfunction or damage due to faulty handling, operation, or installation
  • Malfunction or damage due to repairs executed by an unauthorized 3rd party, arbitrary disassembly, or remodeling
  • Malfunction or damage due natural disasters
  • Malfunction or damage due power input error
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